Agile Analytics

Agile Analytics

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Its easy for product owners (and their products) to get absorbed by scope creep. Especially young products. When you’re just starting out, low hanging fruit are everywhere. Opportunities are falling onto your plate. Like the Sizzler’s buffet, the costs/rewards of features for young products is hard to walk away from. An environment with... Read More
The Importance of Requirements Analysis

The Importance of Requirements Analysis

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A question I was fond of in my early user research career was “If you had a magic want and could change the product in any way you liked, what would you change and why?” The “magic wand” question was always a conversation starter- expert users always have suggestions about the product they’re using. But there’s a problem with the magic ... Read More
Metrics Proposal: ThoughtWorks Lease Management Project

Metrics Proposal: ThoughtWorks Lease Management Project

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Conclusion from Task 1 from “Metrics for Software Managers” written by team “Nerd Herd”: George Dean, Omar Naziry, Jonida Cali, Anton Shokrin, and myself. Course taught by Professor Sheryl Root. Part of Master of Science in Software Management curriculum, Carnegie Mellon University, Silicon Valley. Executive Summary Whe... Read More
Four Habits of Highly Effective Web Analysts

Four Habits of Highly Effective Web Analysts

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These are some factors that I consider to be indicators of a mature analyst. Collaboration The analyst knows when and how to get engineering involved. At times we give greater direction. Other times we invite collaboration and co-design. The analyst is able to connect with stakeholders and communicate effectively. Priorities & Support The analy... Read More
Ass Kickin’, Finger Lickin’ Data Collection Design

Ass Kickin’, Finger Lickin’ Data Collection Design

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There are many ways to skin a cat, and multiple options to implement any data collection request in Omniture. When we‘re getting started, we ask “How do I collect this data?” When we mature, we ask “Which is the best way to collect this data” Our job is to know the different options are, then make decisions about which is appropriate. Des... Read More
Actuate: Open Source Business Intelligence

Actuate: Open Source Business Intelligence

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Excerpt from Task 4 from “Elements of Software Management” taught by Professor Ravi Thomas. Part of Master of Science in Software Management curriculum, Carnegie Mellon University, Silicon Valley. (from page 6) Product Differentiation & Positioning Actuate is not destined to become the market leader of the enterprise BI software mar... Read More
Beauty and Usability (Useless Beauty, and Where You Can Shove It.)

Beauty and Usability (Useless Beauty, and Where You Can Shove It.)

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I was excited when I heard about the “Clear” iPhone application- a to-do list app that was based on gestures, with an ultra-clean interface and *no* buttons whatsoever. Clear promised to simplify my messy life. My first reaction when I saw screen grabs of the interface was “Wow, this is beautiful. This was some really attractive, minimalist d... Read More
Composition Tips for Researchers

Composition Tips for Researchers

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A common misconception among researchers is that people want to see your work. We might think that just because we think it’s interesting, and we’ve studied the issue, other people will find it interesting as well and try to absorb it. The fact is that your coworkers and stakeholders have a limited amount of time that they can use to absorb wha... Read More

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